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Managed Service Offering
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Let us manage your wireless broadband services for you
Our fully managed service offering takes advantage of your existing backbone and high-speed HFC network. It allows you to focus on your core competencies and network build-out while we ensure a world class US based (!) technical support and excellent service experience for your customers.
Managed Services Components
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Plug'n'Play access controller in the Head-end for multi-site deployments;
no need for local access controller !!! -
Management of PIApoint.mso solution in our service bureau including
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Integrated Access Control - no additional device is needed
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Comprehensive user authentication
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Prepaid voucher management
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Highly flexible charging and rating features
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Account Management
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Customized Splash Page (Welcome Portal)
(for further details please see our Feature Overview)
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24 x 7 x 365 World Class Technical Support Call Center (US based !)
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Diagnostics & Provisioning Platform
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Tier 1 Network Operations Center
Implementation
If the wireless deployment is new to you, then you or we jointly can identify the location and equipment requirements for your first deployment. In addition we will provide you a plug'n'play access controller for your Head-end as well as configuration support for your CMTS.
If you have already deployed any wireless Access Points or Controllers, we can easily integrate those into our managed services platform. We have integrated already with many leading Access Controller providers, please ask us for your specific environment.
Marketing Kit
As part of our managed service offering we will provide you with promotional material such as window decals, table tents and user guides. Our team will also be able to assist you with guidance of effective promotions to increase the awareness of your WiFi offering.
WiFi Locators
We have relationships with the all major
WiFi locators and will ensure that your hotspot is listed there allowing
even more customers to find your service.
Revenue & Cost
Our standard managed services agreement includes a fixed fee per location and transaction which allows you to exactly calculate the operations costs. You keep all the revenue that is achieved by each location.
Please contact us if you instead would like to enter into a revenue share agreement with us.
Click here for our German website.
